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Pricing and Billing
What type of payments do you accept?

We accept Visa, Mastercard, Discover, American Express, PayPal, Certified Check and Money Order (in US Dollar).

Please note: All credit card transactions will be processed under our parent company of Jean Andre Et Cie.
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.  Please note all charges will appear from Jean Andre Et Cie.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top of our site (left of the shopping bag) to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).