Return to Help Index
|Do you have a store?|
|Currently, Lovefifi is strictly an online retailer.|
|Do you have catalogs?|
|In order to keep our prices low and selection high, we do not print catalogs.|
|How do I find my size?|
International Bra Size Conversion Chart
Womens Size Chart
Padded Panty Comparison Chart
Hosiery Size Chart
Mens Size Chart
Unisex Size Chart
|How do I pay with a certified check or money order?|
|We are sorry but we do not accept personal checks. All personal checks will be returned.
We do accept Money Orders or Certified Checks. Placing an order using Certified Check or Money Order is just as easy as placing a regular order with your Credit Card or ATM Debit Card.
Here are the steps of how to place and order for payment with a Money Order or Certified Check:
1. To print out our mail order form. Click here.
2. Select your items that you wish to purchase and fill out the form.
3. Mail your form to:
**All Certified Checks and Money Orders must be in US funds and made payable to Jean Andre Et Cie (our parent company)
|What does "Plus" mean?|
|"Plus" means "Plus Size" and is any size over large.
Ex: XL, 2X, or 3X
|When will my personalized panties ship?|
|Your personalized panties will be shipped in approximately 1-2 business days after your order is processed.|
|How do I buy/redeem a gift certificate?|
|To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.|
|How do I find my product?|
|To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.|
|How do I navigate the site?|
|To navigate this website, simply click on a category you might be interested in. Categories are located on the top horizontal menu on every page, and on the left vertical menu on interior pages of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.|
|How do I use a coupon?|
|After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.|