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Help & Info

CUSTOMER SERVICE

COMPANY INFORMATION
Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Here are the top questions we are asked by customers. If you have any other questions, you can contact us toll free: 1-866-588-3434.

Do you have catalogs?

What is my order status?

How do I make a return/exchange

How will my order be shipped?

What type of payments do you accept?

Do you have a store?

How do i find my size?

Is your packaging discreet?

What does "plus" mean?

When will my personalized panties ship?





Do you have catalogs?

In order to keep our prices low and selection high, we do not print catalogs.





What is my order status?

To check your order status, first click the LOGIN link (click here) in the upper left corner of the home page. Enter your email address and password and click login. Your name should appear at the top left corner.

Click on your name to view your account information. At the bottom of the page is a list of all orders. Included in the list is the status of your order, what carrier it was shipped with and a tracking number to track your package.





How do I make a return/exchange

Your package will include an easy to follow return/exchange form. Please fill out the form and mail it back with the item you wish to return or exchange. To download a copy of our return form, click here





How will my order be shipped?

Your order will be shipped by either UPS or the United States Postal Service. International packages will be shipped via United States Postal Service Express Mail.



What type of payments do you accept?

We accept Visa, Mastercard, Discover, American Express, and money orders.





Do you have a store?

Currently Lovefifi is strictly an online retailer.





How do I find my size?

To view our size charts, click here. You can also ask Fifi herself via email at fifi@lovefifi.com





Is your packaging discreet?

Our products are shipped in unmarked boxes or envelopes with no mention of Lovefifi or its contents (see below)





What does "plus" mean?

"Plus means plus size and is any size over large.





When will my personalized panties ship?

Your personalized panties will be shipped in approximately 1-3 business days after your order is processed.



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Copyright © 2008 LoveFifi.com. All Rights Reserved. | Lingerie

"I love my Indecent Exposure Demi Bra! After I placed the order online, I rushed home every day to see if it came in the mail yet. When it arrived I ran in the house, slipped it on, and yelled for my husband to come in our bedroom. There I stood with perky, full breasts - something I never had. I have always been small breasted and hated it - but since I purchased this bra they have been standing out!!! And I love it. What a wonderful find. Thank you."

- Zeta


"I am a new customer and just received my first purchase. WOW!! Your shipping is FAST!! Am thrilled with my purchase and just ordered again. It is so nice to find pretty things for us big busted gals that don't look like harnesses. Know what I mean?"

- Shirley


"I just want to thank you for doing an excellent job on keeping me informed of my shipment and I have received it and it is perfect. Please keep me updated on all specials and discount sales and any free gifts that come up. I will definitely be coming to this site more to get gifts. Thanks for an excellent customer service job."

- John


"Thank you for the astonishing results of my Bitty Bum Padded Hipster Panty, even though I wasn’t expecting the item to be what I needed until it arrived. Now I can wear all my blue jean booty shorts. Your products add the extra beauty of original beauty. Thanks LoveFifi."

- Camille


"I ALWAYS love to hear about your experiences with Lovefifi.com. If you have a thought, question, or anything else you'd like to tell me, feel free to email me directly!"

Love,
Fifi